Consulting for gyms & health clubs

Your next 81% is already inside your club.

I spend 3 to 5 days in your gym, working alongside your team to grow sales, keep members for longer, open new income streams and make sure every pound you spend is pulling its weight. It starts with a free call.

No obligation. Terms are agreed only once we both know it's a fit.

Highest Percentage Turnover Growth · 2022

A first-ever national award for the franchise group, won against 201 clubs.

How it works

Three steps. One focused week.

No long retainers and no thick reports that sit in a drawer. You get hands-on time in your club and a plan your team can run with the day I leave.

1 Free · 30 minutes

Initial call

We talk through your club, your numbers and what's keeping you up at night. You'll leave the call with at least one idea you can use straight away, whether or not we work together.

2 Tailored to you

Agree terms

I put forward a clear proposal: the number of days, the areas we'll focus on and the targets we'll measure. Pricing is tailored to your club and agreed upfront, with nothing hidden.

3 3 to 5 days on site

In your club

I work on the floor with you and your team, from front desk to back office, then hand over a prioritised action plan with owners and deadlines.

Day 1Diagnose

Membership data, income lines, churn and costs. Where the money comes in and where it leaks out.

Day 2Sales

Tours, pitches, follow-up and incentives. Coaching your team on the floor with real prospects.

Day 3Retention

The new-member journey and the first 90 days, where most cancellations are decided.

Day 4Income

Secondary income, corporate partnerships and local B2B deals that add members and exposure.

Day 5Efficiency & plan

Overheads and team structure, then the handover: a 90-day plan with clear owners.

A typical five-day engagement. Three-day versions focus on the two or three areas with the biggest return for your club.

What we work on

Four levers that move a club's numbers

Build your sales

A sales process your whole team can follow and enjoy, from the first enquiry to the signed membership.

  • Tour and pitch structure that converts
  • Lead follow-up and referral routines
  • Targets and incentives that motivate

13 months as consecutive top seller at a London flagship club.

Increase retention

Keeping a member costs far less than finding a new one. We make the first weeks of membership count.

  • New-member onboarding journey
  • At-risk member spotting and outreach
  • Customer experience standards for the team

+31% retention and +56 days average member lifetime across a region.

Grow your income

Membership fees are only part of the picture. We look for the income your club isn't collecting yet.

  • Secondary income: PT, retail, add-ons
  • Corporate memberships and B2B channels
  • Local partnerships that raise your profile

£35k more income per club, on average, year on year.

Spend with purpose

Every pound should work as hard as your members do. We review suppliers, contracts and overheads, and look at how your rota lines up with the hours your members actually train, so your team's time goes where it creates the most value.

  • Supplier, subscription and overhead review
  • Rota shaped around peak and quiet hours
  • Clear roles so every position adds value

Finance audit score lifted from 37% to 91%, with 100% employee retention.

Pricing

Tailored to your club. Never off the shelf.

There are no packages or price lists here. A 400-member independent gym and a multi-site group need different things, so every engagement is priced around your club's needs.

Get a tailored proposal
  • Your clubSize, membership base and number of sites
  • Your focusWhich of the four areas we work on, and how deeply
  • Time on siteUsually 3 to 5 days, shaped around your goals
  • Your targetsThe results we agree to measure together

You'll get a clear, written proposal after your free call. You only commit once you've seen it and are happy.

Results

The numbers behind the work

Every figure below comes from clubs I've run or regions I've led, measured year on year.

+81%Club revenue growthAs General Manager of a London club
200%+Membership base growthRebuilt after Covid to record membership and income levels
+31%Regional retentionAcross four clubs, year on year
100%Employee retentionAcross a 15-person regional team
91%Finance audit score Up from 37%, and held there
+34%Health & safety auditScore improvement as General Manager
+50Memberships per clubYear on year, from new income sources and corporate incentives
£6mClub refurbishmentOverseen as Acting General Manager, promoted within a month
Corporate accounts won & managed John Lewis Partnership Landsec

Experience

Built on the gym floor

2025 – 2026

Regional Manager

National gym franchise, Southern Region

Led four clubs and 15 staff. Grew income by £35k per club and lifted retention 31% through new secondary income, updated corporate incentives and a fresh new-member journey.

2021 – 2024

General Manager

London health club

Grew revenue by over 81% and won the group's first-ever national award. Grew the membership base by over 200% after Covid.

2020 – 2021

Sales Manager

London health club

Opened a B2B sales channel with local businesses and corporate rates. Promoted to General Manager within nine months.

2018 – 2019

Sales Specialist

Premium gym chain, flagship club

Top seller for 13 consecutive months. Grew corporate membership with John Lewis Partnership and Landsec.

2016 – 2018

Member Services Manager

National health club group

Raised the finance audit from 37% to 91%, used Power BI to turn membership data into commercial insight, and ran a £6m refurbishment as Acting GM.

About

Hi, I'm Emal.

I've spent more than ten years in gyms and health clubs, starting on the sales floor and moving up to run clubs and then a region. Along the way I've learned that most clubs don't need a reinvention. They need a sharper sales routine, a better first 90 days for new members, a few income streams they've overlooked, and spending that matches how the club is really used.

That's what I bring to your club. I work alongside your team rather than over them, and I leave behind habits and a plan, not just advice.

I combine clear data with real conversations to build relationships with members, staff and partners that last.

Based in
London, working UK-wide
Experience
10+ years in health clubs
Background
Budget, premium and full-service clubs

Free initial call

Let's find your club's next step

Tell me a little about your club, choose the areas you'd like help with and pick a time for a free 30-minute call.

What would you like help with?
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